customerService Executive

职责:

  • 为合作伙伴提供跟进服务,包括数据传送和报告发送等。
  • 帮助数据处理团队及时发送报告。
  • 与销售人员一起维护主要客户关系。
  • 开拓销售机会。
  • 处理客户投诉
  • 解答客户疑问


要求:

  • 本科以上学历,应届毕业生或有一年工作经验者。
  • 英语能力良好,特别是书写与阅读能力。
  • 有相关工作经验者、金融相关专业者优先。
  • 积极进取,有抗压力,有良好沟通能力和团队合作精神。




Major responsibilities:

  • Provide the follow-up service for trade partners, including registration, data submission, report delivery, etc
  • Assist data processing team to delivery the report on time;
  • Work with sales to maintain relationship with key customers
  • Perform customer profile study to explore sales opportunities.
  • Work as a team player.



Requirement:

  • Bachelor education background, major in accounting, finance other economics related preferred・
  • 1-2 yrs exp in customer service field is desirable
  • Good communication skill and matured, patient, customer-oriented, positive thinking.
  • Good team player
  • Good spoken & written English
  • Computer skill, especially in excel and access is preferred

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